Q: DO YOU OFFER CUSTOM ORDERS?
A: Yes! I love creating custom pieces. If you have an idea or specific request, feel free to reach out and we can bring it to life together. Custom orders are designed to fit your vision while still keeping my signature style.
Q: HOW DO I PLACE A CUSTOM ORDER?
A: It’s easy!
- Send me a message or email with your idea (size, colors, theme, etc.)
- I’ll confirm details, pricing, and timeline
- Once approved, I’ll get started on your piece
Custom spots may be limited depending on demand.
Q: CAN I REQUEST SPECIFIC COLORS OR THEMES?
A: Absolutely! I can tailor colors, themes, and overall vibe to match your space or vision. Keep in mind all pieces are created in my signature style.
Q: WHAT IS YOUR RETURN / EXCHANGE POLICY?
A: Because each piece is handmade, I do not accept returns or exchanges. However, if your item arrives damaged or there is an issue with your order, please email me at paintingbyamber@gmail.com, and I’ll make it right.
Q: HOW LONG DOES IT TAKE TO GET MY ORDER?
A:
- Ready-made items ship within 3–5 business days
- Custom orders vary depending on the design and will be discussed before starting
Q: DO YOU SHIP INTERNATIONALLY?
A: At this time, I only ship within the United States.
Q: DO YOUR PIECES COME FRAMED?
A: No, my pieces do not come framed. This allows you to style them in a way that fits your space perfectly.
Q: WILL MY ITEM LOOK EXACTLY LIKE THE PHOTO?
A: Each piece is hand-painted, so slight variations make your artwork one-of-a-kind. I do my best to keep designs consistent with what you see online.
Q: CAN I CANCEL OR CHANGE MY ORDER?
A: Orders can only be canceled or changed within 24 hours of purchase. After that, production may have already begun.
Q: WHAT SUPPLIES DO YOU USE?
A: (Coming soon!)